Booking Confidence
Our Cancellation Policy
We want you to book with confidence. Here is exactly how cancellations and refunds work.
Standard Cancellation Policy
When
Refund
7+ days before tour
100% refund
3–6 days before tour
50% refund
Less than 72 hours
No refund
Weather & Extraordinary Circumstances
For Ulleungdo ferry cancellations due to weather, or if we cancel for any reason on our side, you receive a full refund or a free date change — your choice.
How to Cancel
Email us at [email protected] or message us on WhatsApp/LINE/WeChat with your booking number. We will process your refund within 5 business days.
All prices are in Korean won (KRW). Amounts shown in your currency are estimates — your card issuer converts the charge. Refunds go back to the original payment method.